DoubleTree by Hilton Washington DC North/Gaithersburg
Marshall Hotels & Resorts Completes Multi-Million-Dollar Renovation of DoubleTree by Hilton Washington, D.C. North/Gaithersburg
Renovation – 298 Rooms
The full renovation touched on virtually all aspects of the hotel. The lobby was completely reconfigured, including the installation of the Made Market, a new Hilton grab 'n go concept that features 24/7 brewed Starbucks brand coffee and a variety of breakfast items, beverages, sandwiches/salads and quick bites. The lobby lounge also was made over and now offers small plate menu options, craft beers and specialty cocktails. Renowned executive chef, Thomas Hughbanks, has been hired to lead the brand-new Knife & Fork, a farm-to-table restaurant serving approachable, eclectic American fare. Guests also now can enjoy 12 newly installed large screen televisions throughout the lobby, lounge and restaurant. The renovated public space now includes a new Hertz car rental office located just steps from the front desk. The hotel's parking area was updated and reconfigured to remove certain, previous parking restrictions.
The hotel's 16,356 square feet of event space, including 14 meeting rooms and the 4,859 square foot Majestic Ballroom, was completely refreshed with new vinyl, carpeting, lighting, banquet chairs and seating. Additional improvements to the space, capable of hosting 298-people banquets or 450-people meetings include new tableware, as well as the addition of complimentary Wi-Fi, on-site self-parking and access to the hotel loading docks.
Technological capabilities also were enhanced, including upgrading to 1GB of fiber Wi-Fi and doubling the number of Wi-Fi access points. The hotel's meeting space received its own private, separate hard wired internet line. In preparation of future meetings, the A/V upgrades were implemented with a focus on Zoom meeting capabilities.
The newly renovated hotel now features a 24/7, fully upgraded, state-of-the-art fitness center, as well as a new indoor/outdoor pool with sundeck. At 1,350 square feet, the exercise space is approximately three to four times larger than most hotel offerings. Guests also may now use on-site guest laundry and same-day dry-cleaning facilities, as well as local shuttle service to the nearby METRO station and surrounding areas.
Guest rooms received similar attention with complete renovations of their own. The 298 rooms, including five suites, all received new bedding packages comprised of the exclusive DoubleTree Serta Perfect Sleeper and 400 thread count, executive stripe linens. Select rooms upgraded their bathrooms with a walk-in shower or a shower/bathtub combo, while all guest baths received new granite countertops and backlit, magnifying mirrors. Certain rooms added private, outdoor balconies. Additional guestroom improvements include complimentary Wi-Fi, as well as new refrigerators, laptop-sized safes, 55" HD flatscreen televisions.
As part of the upgrade, the hotel also implemented the Hilton Clean Stay Program, the franchisor's newest safety protocols to ensure guest safety. The new standards include sanitizing and sealing each guestroom with Lysol-brand products between stays and a focus on contactless interactions. Hilton Honors members may opt for digital check-in/check-out services utilizing the brand app, and all guests are invited to use contactless payment options, such as Apple Pay or Google Pay. Convenient hand sanitizers have been placed throughout the hotel, and masks and social distancing are encouraged in all public spaces.