Appointed head concierge
At the Savoy hotel in London, United Kingdom
Double-award winning concierge Ben Malpass is the latest member of staff to be recruited to the much-delayed reopening of the Savoy hotel, London. Malpass is due to leave the four-star, 230-bedroom Cavendish London this week and expects to take up his new position as head concierge of the iconic five-star property, operated by Fairmont Hotels & Resorts, in July. Currently nearing the end of a refurbishment that will have far exceeded its original budget of £100m, the Savoy is now planned to reopen in September, having closed in December 2007. Originally from Australia, Malpass has been in the UK for 10 years, the past five years as head concierge at the Cavendish London, where Richard Jenkins, formerly assistant head converge at the hotel will replace him. He will head a team of 30, including concierges, door staff, valets, luggage porters and page boys.