Appointed Director of Sales and Marketing
At the Hyatt Regency Boston - MA, USA
Heim received her Bachelor of Science degree in hotel, restaurant and institutional management from Mercyhurst College. Heim’s Hyatt career started in 1998 at Hyatt Regency Oakbrook as a corporate management trainee for the sales department. After completing her CMT program in ‘99, Heim was promoted to sales service manager at Hyatt Regency O’Hare, where she later transitioned to meeting connections manager. In 2001 Heim was promoted to major market sales manager at Hyatt Regency Islandia in San Diego. After three years in San Diego, Heim transferred to Grand Hyatt New York where she held the title of senior sales manager, then associate director of sales.
Heim joins her new team in Boston, from Hyatt Regency Jersey City, where she held the position of director of sales. In 2010 Heim led her Jersey City sales team to 104% group production, exceeding the annual forecasted revenue by 10%, despite difficult economic times.