Nichole FlattNichole Flatt previously the Operations Manager at the Courtyard by Marriott in Merrillville, Indiana was promoted to the position of General Manager at the Hampton Inn in Merrillville. Holding a bachelor's degree in Business Management from Purdue North Central, Flatt has been at the Courtyard in Merrillville since her graduation. She started as a Guest Service Representative, moved to the position of Housekeeping Manager and was most recently the Operations Manager. In this position, she managed a staff of 25, was responsible for payroll, staffing and scheduling and ensured proper invoicing and payment for top accounts. While at the Courtyard by Marriott in Merrillville, Flatt received the 2010 Select Service Rooms Manager of the Year award and was a first, a second and a fourth quarter Excalibur winner.