Leonardo BaiocchiAn Italian born in Kenya, he started his professional career as a front desk employee at Four Seasons Hotel Milano in 1993 after completing his education in hotel management in Switzerland. Since 1993, he has held various responsibilities on the opening teams of many of the company’s leading hotels, including the former Regent Chiang Mai (Thailand), Four Seasons Hotel Chicago (USA), Four Seasons Hotel London at Canary Wharf (UK), Four Seasons Resort Sharm El Sheikh (Egypt), Four Seasons Hotel Gresham Palace Budapest (Hungary) and Four Seasons Hotel Firenze (Italy) during his ongoing journey with Four Seasons.