Frances SmithAustralian-born Frances Smith is a former Regional Human Resources Manager for the Mantra Group in Victoria and Tasmania, a position covering 12 hotels and 440 employees. Smith’s previous positions, meanwhile, included National Training Manager for Choice Hotels Australasia across 282 properties in Australia and New Zealand. She held key Human Resources posts at Jumeirah Emirates Towers and Jumeirah Beach Hotel in the UAE, and the Marriott and Intercontinental hotels in Sydney, Australia.