Shawn JervisAs general manager, Jervis will report directly to Haack and will be responsible for all aspects of Terranea’s operations and guest services. Jervis brings more than 20 years of experience in the hotel and hospitality industry to the role. He joined the resort as director of operations and food and beverage, in advance of the $450 million property’s opening in June 2009, and successfully launched and developed the resort’s food and beverage landscape. Prior to his role at Terranea, Jervis spent nine years at the Ritz-Carlton, Kapalua in Maui, and has also held leadership positions at prestigious properties such as the Grand Wilea, Maui; The Ritz-Carlton Hotel Dearborn, MI; Adams Mark Hotel, CO; and Renaissance in Washington, DC.