Appointed Director Of Sales And Marketing
At Napa Valley Marriott Hotel & Spa - CA, USA
Kerstiens brings 12 years of group sales, marketing strategy, event management, top-line revenue growth, revenue management, customer service and owner relations experience to the position.
Kerstiens began his career in hospitality when he moved to the four-diamond Lodge at Vail ski resort in 2001 and accepted a position as a sales and marketing coordinator. The next summer, Kerstiens joined the Vail Marriott Mountain Resort family as a sales manager. He quickly moved up the ranks over the course of the next 12 years, becoming senior sales manager, associate director of sales, director of group sales and, ultimately, director of sales and marketing.
A graduate of California State University, Chico, the Northern California native returns to his home state to lead sales and marketing initiatives for the Napa hotel after an award-winning career with Vail Marriott Mountain Resort. During his tenure as director of sales and marketing in Vail, Kerstiens and his team led the resort to record occupancy and top-line revenue levels. In recognition of their achievements, Kerstiens and his team received awards for 2010 Marriott Global Property Sales Team of the Year (franchise hotels), 2011 Marriott Global Event Management Team of Year (franchise hotels) and 2011 and 2012 No. 1 ESS Overall Satisfaction.