Appointed Vice President of Training and Development
At American Hotel & Lodging Educational Institute (AHLEI) in Orlando - FL, USA
Chapman will be responsible for building and sustaining a center of excellence to support EI clients' and partners' learning and development needs. He will guide a team that provides advanced expertise to help develop and implement key learning and development solutions that include face-to-face learning, online learning, virtual delivery, simulations, pre- and post- work exercises, and blended methodologies.
Chapman brings more than 20 years of hotel industry experience to his new position. He began as a housekeeping operations manager and worked his way to the senior director of global training for Wyndham Worldwide. He holds a bachelor's degree in hospitality management and a master's degree in instructional design, development and evaluation. During his career, he has also earned the designations of Certified Hospitality Administrator (CHA®), Certified Hospitality Trainer (CHT®), and Certified Hospitality Educator (CHE®). He has university-level classroom teaching experience and served as vice president of international development and global partnerships for Clean the World, where he helped bridge the gap between a not-for-profit soap recycler and the hospitality industry. He also served as learning and development manager for PetSmart Inc.