Jackie CollensA member of the Waldorf Astoria New York since 2007, Jackie Collens holds experience in an array of hotel functions including meeting and banquet operations manager, rooms division manager, diplomatic events manager before transitioning to this position as director of leisure sales. Her extensive knowledge of the hotel's operations and customer base is a true advantage in her ability to successfully attract and engage clientele in the Towers sales process. Jackie is a graduate of The School of Hospitality Business in the Eli Broad College of Business at Michigan State University. Her significant career achievements thus far include Michigan State University's Emerging Alumni of the Year (2011) and, a two-time recipient of Hilton Worldwide's Elite Circle of Excellence Award (2010 and 2011).