Promoted Executive Vice President, Global Product and Operations
At Four Seasons Hotels & Resorts in Toronto, Canada
Four Seasons Hotels and Resorts, the world's leading luxury hospitality company,
announces the promotion of Christopher Norton to the newly created role of Executive
Vice President, Global Product and Operations.
Effective April 1, 2014, the position includes responsibility for worldwide hotel
operations, product, design, construction and procurement. Under Norton's oversight,
product and service delivery will be further integrated to increase opportunities for
differentiation as Four Seasons extends its global leadership position.
The appointment builds on Norton's extensive industry experience, including 25 years
with Four Seasons, most recently serving as President Hotel Operations, Europe, Middle
East and Africa, a role that included the operational oversight of all Four Seasons
properties in the region.A graduate of the prestigious Ecole hoteliere de Lausanne in
Switzerland, Norton joined Four Seasons in 1989 as an Executive Assistant Manager at
the former Le Quatre Saisons, Montreal. Since that time, he has managed properties
across the globe including Four Seasons Resort Bali at Jimbaran Bay and Four Seasons
Resort Bali at Sayan where, under Norton's leadership, readers of Conde Nast Traveler
and Travel + Leisure ranked the Bali resorts #1 in the world.
In 1999 Norton was appointed Regional Vice President, overseeing properties in
Indonesia, the Maldives and Singapore. From 2007 to 2012 he served as General
Manager of one of the company's flagship properties, Four Seasons Hotel George V,
Paris, consistently voted the best hotel in the world in traveller surveys and reviews,
while also overseeing properties in Europe, North Africa, the Indian Ocean and the
Middle East in his capacity as Regional Vice President. In 2012 he was appointed
President Hotel Operations, Europe, Middle East and Africa.