Named Vice President, Brand Performance
At Davidson Hotels & Resorts in Memphis - TN, USA
Prior to joining Davidson, Bates held several positions with Interstate Hotels & Resorts,
culminating in vice president, brand assurance and room operations. In that role, she
held multi-brand responsibility for standards and quality assurance compliance, guest
satisfaction performance, and room operations for more than 380 hotels. She also
coordinated numerous domestic and international hotel openings for Interstate.
Previously, she held several property and corporate positions with Residence Inn by
Marriott, including general manager of the Residence Inn Atlanta Downtown and
regional director of quality assurance for the southeast region. Bates has served on
two Marriott franchise advisory committees, GSS/Social Media Redesign and Lodging
Quality Assurance reinvention, and has been a member of the Residence Inn System
Standards Committee since 2005. She also was the co-host of the Residence Inn
General Manager’s conferences from 2007 to 2011.