Appointed General Manager
At Holiday Inn Express Manhattan Midtown West in New York - NY, USA
M&R Hotel Management, operator of 10 New York hotels, today announced the
appointment of Tracey Rucks to general manager of the 177-room Holiday Inn Express
Manhattan Midtown West at 538 W. 48th St.
Rucks, a 10-year hospitality industry veteran who has managed hotels in Indiana, New
York, New Jersey and Connecticut, will oversee operations, sales, marketing, security,
maintenance, housekeeping and accounting.
Prior to joining M&R Hotel Management, Rucks was general manager of the Holiday Inn
Indianapolis Carmel in Indianapolis, Indiana. From 2010 to 2014, she was general
manager of the Fairfield Inn & Suites New York Manhattan/Fifth Avenue in New York.
From 2008 to 2009, she was general manager of the Hilton Garden Inn Edison/Raritan
Center in Edison, New Jersey, and from 2007 to 2008, she was general manager of the
Hilton Garden Inn Danbury in Connecticut.
In 2007, Rucks was an area director of sales for Alliance Hospitality, a hotel owner and
management company based in Raleigh, North Carolina, where she oversaw sales
strategy for nine hotels representing four brands. From 2006-2007, Rucks was general
manager of the former Holiday Inn Tinton Falls-Eatontown in New Jersey.
As Alliance Hospitality's area director of revenue management from 2004-2006, she
helped develop and lead a training course required for general managers and sales
Rucks has been certified as a general manager by InterContinental Hotels Group,
Hilton Worldwide and Marriott International. She prides herself on being able to
develop talent and foster a sense of engagement among employees.
Rucks earned a bachelor's degree in economics at Smith College, Northampton,
Massachusetts, and a fire safety director certificate of fitness from the New York City
Fire Department. She is a member of the Professional Women's Business Association.