Named Head Concierge
At Le Bristol Paris, France
Le Bristol Paris has announced the appointment of Sonia Papet to the position of Head Concierge.
After more than 17 years' experience in luxury hotels in France and abroad, Sonia joined the very closed circle of women holding the position of Head Concierge in a prestige hotel. Already a female representative in the Clefs d'Or concierge association since 2005, she is currently the only woman to be Head Concierge in a Parisian luxury hotel.
Holding a BTS diploma in Hotel & Catering from La Rochelle, she has had a rather atypical career in the most prestigious hotels worldwide. She began her career at the reception of the Pierre in New York, having worked at the Four Seasons Mexico City where she was floor housekeeper. At the George V, she worked in human resources and then the reservations department before joining the concierge team. This experience has allowed her to acquire thorough knowledge of how each unit operates in a luxury hotel. It is a real asset to effectively meet our customers' expectations.
After joining the concierge's lodge at Le Bristol in 2011 as Assistant Head Concierge, through her relational and professional qualities she worked her way up to the Head Concierge position. Driven by a passion for her profession, she will continue to provide our customers with tailor-made services while managing a team of 12 people.