Loris MenfiMenfi has spent the last year at Loews Philadelphia Hotel serving as hotel manager, where she was instrumental in the completion of a $25 million hotel renovation and helped lead the hotel to winning the Loews Hotels & Resorts Hotel of the Year Award in 2013. Prior to joining Loews Hotels & Resorts, Menfi spent 18 years with The Ritz-Carlton Hotel Company where she began as a front office agent and club concierge in 1995 and advanced into front office manager roles, including at the Ritz Carlton New Orleans. She quickly advanced to leadership positions including Director of Housekeeping, Assistant Rooms Executive, Director of Rooms and Executive Assistant Manager at several U.S. hotel properties in the Ritz-Carlton brand. A Cleveland, Ohio, native, Loris attended Kent State University where she graduated with a Bachelor of Science degree in business administration and marketing. In addition to her work at the hotel, Menfi is a member of the American Hotel & Lodging Association. She and her family plan to reside in the Westbank area of New Orleans.