Appointed Area Managing Director
At Thompson Miami Beach - FL, USA
Orlando brings more than 20 years of experience in the luxury hospitality industry to Thompson Miami Beach, where he will be general manager. Recognized as a trailblazer in his respective category, Orlando’s bold leadership skills and contagious enthusiasm will drive his team as he oversees the pre-opening phase of the beachfront hotel, as well as general operations post-opening. Prior to joining Thompson Miami Beach, Orlando was general manager at Kimpton Hotels & Restaurants’ EPIC Hotel in downtown Miami and regional director of operations for the group’s southeast region. In this role, he managed more than 500 employees across four hotels and led all operations, strategic marketing and revenue efforts. Before joining Kimpton, Orlando served as managing director at Gansevoort Hotel Miami, where he worked to transition the property out of a foreclosure status while also increasing growth in the leisure business category, ultimately positioning the hotel above its market competitors. At Thompson Miami Beach, Orlando will also draw on his experience from Fontainebleau Miami Beach, the 1,504-room hotel he supported as vice president of operations during their re-launch period from 2007 to 2009, driving nearly $200 million in revenue that translated to more than $26 million in profit during his first year. Orlando also counts tenures as general manager at Hotel Palomar in Washington, D.C., Royalton Hotel, The Maritime Hotel, as well as the SoHo and TriBeCa Grand Hotels in New York City, among his other industry experiences.
Orlando graduated with a bachelor’s degree in hospitality management from Johnson and Wales University in Providence, R.I. He is a currently a member of the Miami Beach Chamber of Commerce, sits on the Miami Beach Hotel Association Board, and is actively involved in local community service organizations.