Erica PiffierThe Bay Harbor Hotel in Tampa Bay, Florida, acquired last week by Oxford Capital Group, LLC, announces an impressive management team of hospitality professionals, including General Manager AJ Jabbour, Food & Beverage Manager Erica Piffier and Controller/Human Resources Manager Claudia Marchan. Food & Beverage Manager Erica Piffier has a vast background in hospitality that spans over 10 years in varying positions. Most recently she served on the pre-opening team in creating operational procedures for Chicago’s highly successful rooftop lounge I|O at The Godfrey Hotel Chicago. She was able to leverage her in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for the concept and growth during opening. Having extensive nightlife experience, Erica began working in Chicago at Rino Lounge and transitioned to the opening team of Manor and Cedar Hotel, training the opening staff. Erica further developed her F&B experience working at both the highly popular bars Cuvee and Mercer One Thirteen.As a native of Indiana, Erica started her career at the Sherwood Golf Country Club and Paragon in North West Indiana. Her customer service and staff development creates high guest satisfaction, all of which developed from her experience in retail management.