Leonard Kong has been appointed Complex Director of Rooms at Loews Sapphire Falls Resort in Orlando
Leonard Kong is the Complex Director of Rooms, overseeing the new Loews Sapphire Falls Resort as well as Loews Royal Pacific Resort. Kong has extensive experience across the Orlando hotel campus, having served in key roles at Loews Royal Pacific Resort, Loews Portofino Bay Hotel and Hard Rock Hotel. He has been instrumental in improving guest satisfaction scores and overall hotel performance. Kong brings a deep understanding of the best practices and operational excellence at the on-site hotels. He is a recipient of the Loews Legacy award, one of the company’s highest honors.
