Casi JohnsonM3 Accounting + Analytics, the industry leader in hospitality accounting and analytics software, has recently promoted a key team member to lead company operations. Casi Johnson, M3's former Executive Vice President of Operations, has been named Chief Operations Officer-Innovations Leader. Allen Read will continue in his role as President/Partner of the company. Casi's career trajectory is reflective of the hard work and tenacity she exhibits in her role with M3. She began her career in the hospitality industry while a student at the University of Tennessee School of Hotel and Restaurant Administration, working as a Front Desk Clerk and moving into progressively more responsible positions after graduating. After leading hotel operations as a General Manager, Casi joined a brand-new M3 company in 2000 as the Director of Training, and received promotions to Support Manager in 2005 and Vice President of Operations in 2007. In 2009, Casi relocated to the Tampa, Florida area, opening M3's training center and expanding the service department for new M3 products. Johnson continued her leadership role after her appointment as Executive Vice President of Operations in 2009, and will continue her focus to grow and improve the company in her role as Chief Operations Officer. Casi earned her Master of Business Administration at the University of South Florida in 2012, and has served as an adjunct professor with the University of South Florida College of Hospitality & Tourism Leadership, where she taught the principles of hotel financial accounting to the next generation of hoteliers. She is also a member of the International Customer Service Association.