Carl Gagnon has been appointed General Manager at Hôtel des Arts Saigon, MGallery Collection in Ho Chi Minh City
The French-Canadian national, Mr Carl Gagnon has been appointed General Manager at Hôtel des Arts Saigon, MGallery Collection, the first and only five-star MGallery boutique hotel in Ho Chi Minh City, Vietnam. With over twenty years of hotel management experience in the luxury hospitality industry, and having served in various key management positions in prominent properties in the Americas, Caribbean, and Asia, Mr Gagnon brings a wealth of expertise to the “very chic” Hôtel des Arts Saigon. Befitting his leadership role, his passion for hospitality and luxury experience, he is fully dedicated to Hôtel des Arts Saigon’s sense of enchantment, through its eclectic mix of colonial and contemporary design, and of course via its bespoke service from the heart delivered by its polished and devoted personnel. Prior to his move to Ho Chi Minh City late June, Mr Gagnon spent nearly 14 years with Accor Hotels. He served most recently as the General Manager at the five-star Grand Mercure Danang Hotel in the Central region of Vietnam. He also managed the operations of Philippine Plaza Manila, the largest Sofitel property worldwide, worked as Hotel Manager at the Sofitel Grand Resort & Villas Hua Hin in Thailand. He likewise played a pivotal role in the re-positioning of the Metropole Hanoi into Sofitel Legend Metropole Hanoi – one of the most prestigious properties under the Sofitel brand.
