Franck X. Arnold Franck X. ARNOLD ESSEC IMHI 1991 has been appointed as General Manager The Ritz-Carlton Hotel Company, Toronto, Canada L.L.C. Franck started his career with InterContinental Group where he stayed 13 years holding managerial positions in different properties of the group. Then Franck joined For Seasons Hotel Chicago as Hotel Manager for one year. In 2005 Franck joined The Jefferson Hotel Washington DC as Managing Director for almost 6 years. From 2011 to early 2016 Franck held the position of General Manager for The Balmoral, Rocco Forte Hotel in Edinburgh, Scotland.