Andrea WalshThe InterContinental Hotels of San Francisco are proud to announce the following new hires and promotions at the InterContinental San Francisco and InterContinental Mark Hopkins. New Director of Front Desk Operations, Andrea Walsh brings resort, hotel, and spa experience from her former roles in Colorado to her new position with the InterContinental Mark Hopkins. She previously served as the owner and director for Serenity Spa and Salon, selling the business after four successful years and joining East West Resorts’ luxury Poste Montane Hotel as Director of Front Desk Operations and later General Manager. She was most recently the Director of Rooms for Keystone Resorts under the Vail Resorts, Inc. portfolio, where she oversaw front office, guest services, and housekeeping operations. In her new position, Walsh is responsible for overseeing all front desk operations and staff.