Michael Farag has been appointed Front Office Manager at Al Manshar Rotana in Kuwait City
Al Manshar Rotana is pleased to welcome its new Front Office Manager, Michael Farag who will be responsible in ensuring well-organized operation of the hotel’s front office. Farag brings with him 15 years of hospitality experience and has worked in several Rotana Hotels. He has started his hospitality career in Egypt as Front Office Agent in 2005 before moving to United Arab Emirates. He continued his way up to success until he have been appointed as Front Office Manager at Rotana Hotels in July 2015 where he handled room configuration during a hotel pre-opening. In his new role, Farag will be in charge of supervising all front office services and personnel to ensure guests receive apt, efficient and personalized service. Part of his responsibility is to maintain a smooth relationship between the management and guests by attending to guest complaints, requests and enquiries.
