Jean CappsA quintessential Florida vacation destination for generations of memories, Sheraton Bay Point Resort – the only AAA Four Diamond Rated resort in Panama City Beach – and nationally recognized operator Crescent Hotels & Resorts announce the appointment of Jean Capps as the new general manager. From the early days of her hospitality career as a director of sales and marketing to the past decade of general manager experience and successes within impressive Florida resorts, Capps brings incredible expertise and vibrancy to the iconic Sheraton Bay Point Resort.After gaining valuable experience in sales, food and beverage, and operations, Capps served as general manager for more than eight years at Florida-based resorts – B Ocean (Ft. Lauderdale), Sheraton Fort Lauderdale Beach Hotel, Sheraton Suites Cypress Creek and Sheraton Suites Plantation. Notably, Capps led the transition from the former Sheraton Fort Lauderdale Beach to the new B Ocean Fort Lauderdale, touting great success in the elevation of guest experience while decreasing overall operational expenses. A vast industry and brand award recipient, Capps was most recently recognized by Performance Hospitality with the 2016 People’s Choice Award for Most Inspiring. An active tourism industry volunteer, Capps volunteered her professional time on boards including the Beach Improvement District, the Beach Council, the GFLCVB Marketing Advisory Committee and the Florida Restaurant and Lodging Association.