Tamer Refaat With more than 15 years' experience in the hotel industry, Refaat has previously worked as an assistant director of sales at Raffles Dubai, director of sales at Shangri-La Qaryat Al Beri Complex and eventually joined the Park Rotana Complex as the director of business development in 2015. In his new role, Egyptian national Refaat will be responsible for overseeing the development and implementation of the hotel’s sales and marketing strategies. He will also develop comprehensive business plans in order to drive growth, increase sales and exceed profit goals.\