Industry Update
Appointment 4 August 2017

Paulina Mercader

Appointed Spa Director
At Four Seasons Resort Punta Mita, Mexico

Paulina MercaderFour Seasons Resort Punta Mita, a five-star luxury resort tucked into the lush landscape of the Riviera Nayarit, today announces the appointment of Paulina Mercader as Spa Director. Mercader will spearhead operations at the newly renovated Apuane Spa and expand the resort’s wellness and fitness portfolio. “We take pride in providing our guests with one-of-a-kind experiences and are thrilled to introduce new offerings that focus on treating wellness from within at our newly rejuvenated Apuane Spa,” said John O’Sullivan, General Manager, Four Seasons Resort Punta Mita. “With the seasoned expertise of Paulina Mercader and the continued focus on meaningful innovation at our Spa, we will continue to dream up and offer new luxury wellness experiences for our guests.” A seasoned wellness professional with over a decade of experience at luxury properties across Mexico, Mercader was previously the Spa Director at the Grand Hyatt Playa del Carmen and SENSE a Rosewood Spa in San Miguel de Allende, which was voted the #1 spa in Mexico by Condé Nast Traveler during her tenure. She formerly served as Spa Operations Manager at SENSE a Rosewood Spa Mayakoba in Riviera Maya, as well as Spa Director at the Willow Stream Spa at Fairmont Princess. The Mexico City native holds a Masters in Spa Business Administration from La Salle University and a Spa Management certification from the International Spa Association. “I am thrilled to join the incredible team at Four Seasons Resort Punta Mita and incorporate new innovations to the resort’s spa and fitness programming,” said Paulina Mercader, Spa Director, Four Seasons Resort Punta Mita. “I look forward to working with our talented and dedicated team to create a wellness experience like no other for our discerning guests in Punta Mita.” Mercader’s appointment comes on the heels of Four Seasons Resort Punta Mita’s recently completed multi-million-dollar renovation, which included a full re-imagination of Apuane Spa, a transformation of the adults-only Tamai Pool and an expansive redesign of the resort’s top luxury suites, Sol and Luna.
Hotelschools.com

eCornell | Online Learning by Cornell University

Paulina Mercader (Class of 2010) is a graduate of eCornell | Online Learning by Cornell University in Ithaca, New York - United States
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Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalised 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best.
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