Claudia FeußClaudia Feuß is General Manager at the IntercityHotel Hanover and has been with the company since 2013. Joachim Marusczyk, Managing Director of IntercityHotel GmbH, explained the reasons for the award. "The qualities which Claudia Feuß embodies are precisely those which make up a successful General Manager. She achieves above-average operational results and leads her staff with considerable emotional intelligence. This is presumably part of her secret recipe. She is also able to overcome difficult circumstances whilst making things look easy and delivers an incomparable level of hospitality."