Robert Marks

Today it was announced that Les Clefs d'Or USA President Robert Marks has been chosen to serve on the Standards Advisory Committee of the world-recognized Forbes Travel Guide. The committee's purpose is to "engage the highest level of global expertise from industry executives in meaningful and transparent dialogue around recommendations related to standards, benchmarks and other rating-related topics." As President, Marks represents the 600 members of the USA chapter of Les Clefs d'Or, the most prestigious association of hotel lobby concierges in the world.

In making this announcement, Robert Marks said, "I am extraordinarily proud and honored to be invited to be a part of the 2018 Forbes Standards Advisory Committee. This is the first time a Les Clefs d'Or member has ever been selected to participate on this illustrious committee. I look forward to contributing to the enhancement of standards that will help to shape the definition of luxury service."

A native of San Diego, Mr. Marks has been an award-winning concierge for 30 years, and is currently the Chef Concierge at the Omni San Diego Hotel. A winner of the City of San Diego "Hospitality Person of the Year" and the San Diego Concierge Association's "Concierge of the Year" Award, Robert sees his new role with the Forbes Travel Guide as two-f old: Use his knowledge and insight to help determine future luxury standards in the hotel industry worldwide, and to recognize the trends in the travel industry that will allow Les Clefs d'Or Concierges to best serve their hotel's guests with creativity, knowledge and distinction.