Allan GalatoloExperienced hospitality operations leader joins FCS to lead business development in the fast growing American markets. A talented hospitality professional, Allan has led and developed housekeeping, front office, engineering and sales departments in hotel operations, and as Director of Sales, he is now responsible for enhancing FCS' business development and customer service, with a focus on increasing FCS' market share in his region. Prior to joining FCS, Allan worked for leading hospitality brands including Hyatt, Marriott and Hilton International, where he most recently held the position of Opening General Manager of a new Hilton property in Washington DC. Leveraging his in-depth knowledge of entire hotel operations, Allan is perfectly placed to bridge operational performance gaps, while delivering process improvement initiatives and converting complex customer service needs, like that of the Shangri-La Hotel in Toronto. Allan graduated from the University of South Carolina-Columbia with a Bachelor of Applied Science, specializing in Hospitality, Restaurant and Tourism Management.