Appointed General Manager
At Virgin Hotels Chicago - IL, USA
Virgin Hotels Chicago, Virgin Hotels' first property located in the city's Loop neighborhood, appointed Paul Cardona as GM. Cardona oversees day-to-day operations of the hotel, and brings with him a history of experience from more than 20 years in the hospitality industry across luxury and lifestyle brands.
As GM, Cardona is responsible for strategic planning and leadership of all departments to ensure guest expectations are exceeded throughout all touch points of the hotel. He is committed to creating a communal and authentic experience that will appeal to both locals and travelers alike.
Throughout his career, Cardona gained a wealth of knowledge in the hospitality, lifestyle and food-and-beverage industries. Cardona joins Virgin Hotels Chicago from The James Chicago, a Denihan Hospitality hotel, where he served as GM. Prior to The James Chicago, Cardona managed operations at Le Meridien Chicago - Oakbrook Center, and also oversaw projects at multiple upscale Le Meridien and Luxury Collection hotels. His previous management experience at lifestyle properties include SLS South Beach, Soho Beach House and Park Hyatt Chicago, where he led the team to achieve one Michelin star for NoMi as director of food & beverage.
Cardona's experience with food-and-beverage operations was integral to his appointment to the Virgin Hotels Chicago because the hotel offers a variety of dining and drinking outlets, including Commons Club, the hotel's flagship second floor restaurant, bar and social club concept; Miss Ricky's, the hotel's diner; Cerise, a rooftop bar and lounge; Two Zero Three, its first floor coffee shop and wine bar; and Upstairs, the hotel's live entertainment venue.