Ernesto Floro

Heiko Kuenstle, General Manager of New York's Lowell Hotel, is pleased to announce that Ernesto Floro has been appointed as the Director of Sales & Marketing. In his new role, Ernesto will oversee the marketing and sales not only for the 74-room hotel, but also for the popular Majorelle restaurant and Jacques bar, as well as The Pembroke Room.

With over 17 years of experience in the luxury hotel industry, Ernesto brings a particular expertise in New York City, having worked at some of Manhattan's top hotels including The Pierre, The Carlyle, The St. Regis, and The Mark. He began his career at Peninsula Hotels after studying hotel and tourism management at New York University. Ernesto was most recently Director of Sales & Marketing at The Pierre, where he was responsible for marketing strategies across all disciplines, from traditional and digital marketing to public relations and events.