Radisson Hotel Group today announced the appointment of James (Jamie) Pawlikowski as Vice President of IT Service Management. In this newly created role, Pawlikowski will be responsible for supporting business operations and continuously improving the service performance of Radisson Hotel Group's current and future platforms. He will also lead the Service Management team and oversee global test strategy and planning, service testing, operations, and performance and issue management. Under Pawlikowski's leadership, the Service Management team will focus on enhancing the current system support capabilities, driving accountability within the service-level and operating-level agreements internally and with vendor partners, and substantially evolving the company's ways of working.
Pawlikowski brings a wealth of experience to Radisson Hotel Group. He joins the company from Home Depot where he was the Head of IT Service Management for IT Operations. During his time at Home Depot, he oversaw a team of service delivery leaders for the company's technology organization. Pawlikowski has also held IT leadership positions at CA Technologies, Sabre Corporation, Citi, and JPMorgan Chase & Co.
Recent Appointments at Radisson
10 October 2019 — Radisson Hotel Group today announced the appointment of Rebecca Lieberman as Chief Human Resources Officer. Lieberman previously served as Vice President, Human Resources for the Americas. In this new role, she will lead the Human Resources, Communications, Responsible Business and facilities functions for Radisson Hotel Group in the Americas and Asia Pacific.
3 September 2019 — Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, has appointed veteran hotelier Andrew De Brito as the opening General Manager of the all-new Four Seasons Hotel Tokyo at Otemachi, anticipated to open in mid 2020.