Appointed General Manager
At InterContinental Los Angeles Downtown - CA, USA
Leading the team as General Manager is Niles Harris, who oversees all aspects of the day-to-day hotel operations, from sales and marketing, revenue management, and guest experiences, to programming and food and beverage. Harris carved out an outstanding hospitality career spanning more than 30 years, holding key leadership roles in two of New York's most iconic properties; the AAA Five Diamond Helmsley Palace and Essex House in Central Park, a Condé Nast Traveler "Gold List" Hotel. He has served as general manager and other key leadership positions for Omni, Nikko, IHG, Wyndham and Starwood Hotels - across major cities including Atlanta, Boston, Washington D.C., San Diego and Houston. Harris joins InterContinental Los Angeles Downtown most recently from Crowne Plaza Times Square Manhattan where he was the managing director for the IHG flagship property since April 2015. During his tenure, Harris earned the coveted "Make Your Mark" General Manager of the Year Award and served as chairman of the technology committee on the General Manager's Leadership Council.