Named Director of Sales and Marketing
At The Omni Homestead Resort in Hot Springs - VA, USA
The Omni Homestead Resort, a premier destination located across more than 2,000 scenic mountain acres, recently appointed John Hess as the new director, sales and marketing for the property. In his new role, Hess will lead the departments responsible for catering and convention service, marketing and communications, group sales, revenue management and resort membership in addition to being a member of the resort's executive leadership committee.
Hess joins The Omni Homestead Resort with 22 years of operations, sales, marketing and multi-property leadership experience. He was most recently the Director of Sales and Marketing at the Omni Bedford Springs Resort where he stabilized team turnover, improved associate engagement scores and increased group sales revenues. Hess has also worked at the Seven Springs Mountain Resort, Wintergreen Resort and Omni Richmond Hotel after receiving a master's in business administration from the University of Richmond.