Named Chief Operating Officer
At Orange Lake Resorts in Kissimmee - FL, USA
Orange Lake Resorts, home to the Holiday Inn Club Vacations® brand, today announces that John Staten has been named its Chief Operating Officer (COO). Staten will play a key role in delivering a seamless and consistent brand experience instrumental to achieving resort and financial growth goals. Previously, Staten served as COO for Kaplan Higher Education.As COO, Staten will help create customer-centric owner and guest experiences by using data and technology to anticipate needs and eliminate guest friction points. Staten will lead the various operational teams behind Holiday Inn Club Vacations, including resort management, Club and owner support, rental and inventory, mortgage portfolio and servicing, and technology.
Staten has nearly 30 years of experience launching and growing businesses, which includes raising more than $500 million in capital and successfully executing an initial public offering (IPO) on Nasdaq. Working in a variety of industries, such as aviation, education, technology and telecommunications, Staten's expertise includes building and overseeing management teams for businesses of all sizes-from startups to companies with over 7,500 employees.Prior to joining Kaplan, Staten was the CFO and Senior Vice President of Operations at DayJet Corporation. Before that role, he worked as the CFO for NetSpeak Corporation, where he helped to pioneer Voice over IP (VoIP) technology to the market. Earlier in his career, Staten served as a manager of audit and enterprise services for Deloitte.Staten earned a bachelor's and master's degree in accounting from the University of Florida Warrington College of Business