Carol Tsai

Revenue management professional, Ms. Carol Tsai, has joined Wharf Hotels as Group Director Revenue Management and Distribution, taking the lead on crafting new strategy for more profitable revenue share across Niccolo and Marco Polo Hotels.

Formerly with Banyan Tree Hotels and Resorts based in Phuket subsequent to her revenue role with Outrigger Hotels and Resorts for Asia Pacific, Carol brings with her a wealth of knowledge in rate analysis, dynamic pricing and OTA management.

A Masters graduate in Hotel and Food Service Management from Florida International University, Carol completed a stint with Mandarin Oriental Macau before expanding her role into the region.

At leisure, she enjoys traveling, watching new movies, cooking, baking and playing tennis.