Appointed General Manager
At Shangri-La Hotel, Singapore
No stranger to Shangri-La Hotels & Resorts, the South African native was previously the General Manager at Shangri-La's Rasa Sentosa Resort & Spa, Singapore, and was instrumental in managing daily operations and developing key business strategies for the resort. He was also the General Manager of Hotel Jen Penang from 2015 to 2016.
As the General Manager of Shangri-La Hotel, Singapore, Mr. Picken will be responsible for financial performance, colleagues and guest engagement, community relationships, partnerships and talent development.