Martin ÅkessonMartin started as Duty Manager at the Radisson Collection Hotel, Royal Copenhagen in 1996. Afterwards he left the company and rejoined us in 2018 as Acting General Manager at the Radisson Blu Royal Garden Hotel, Trondheim. He chose to work for Radisson Hotel Group because it's "an interesting and challenging company. Lot of things are happening and in the last few years there have been fantastic developments. Also the culture and values are very much in line with those of my own." He makes 'Every Moment Matter' by working closely with his team members and towards our guests, which makes him understand the daily possibilities as well as the importance of being able to quickly shift focus and understanding all the different guests' needs. His service philosophy is that everything starts with a hello. By knowing your guests and your team you can make a real difference and those hello's only come by being present and meeting your guests and staff members day after day in their environment at the property.