Appointed General Manager
At Unscripted Durham - NC, USA
With nearly 15 years of hospitality experience, including a decade serving in various senior management roles at AAA Five Diamond and Forbes Five Star property The Umstead Hotel and Spa, Whiteheart is an award-winning executive with a passion for delivering excellence. His strategic leadership, attention to detail and dedication to staff training and stellar customer service will be vital in the continued success of Unscripted Durham, which opened its doors in July 2017 following a $19.5 million revitalization.
As General Manager, Whiteheart is responsible for the day-to-day management and operations of the 74-room hotel and its food and beverage outlets, including executive oversight, recruitment and development of staff, annual hotel budgets and assuring guest satisfaction. Whiteheart most recently served as director of rooms at The Umstead Hotel and Spa in Cary, and also previously held roles at the Washington Duke Inn and Golf Club in Durham, Sebasco Harbor Resort in Maine and Corolla Light Resort in the Outer Banks. In 2014, Whiteheart received The Horizon Award from the Greater Raleigh Convention and Visitors Bureau, which acknowledges future leaders in the hospitality industry.