Appointed General Manager
At Taj City Centre Gurugram, India
Her expertise lies in improving overall guest satisfaction, bringing innovation in day to day tasks and driving the overall performance of the hotel. With a keen eye for detail, Hasrat is extremely particular about her hotel rounds and engaging with her guests and associates alike. She opines that a General Manager's role is diverse and versatile that makes each day different from the last! She has always been a strong believer in harnessing the team's strengths and believes in working with a strong focus on quality and strategy.
Hasrat holds an MBA in Finance and Marketing and is an alumnus from one of India's topmost centres for learning and development. Her in-depth knowledge of the industry and ability to collaborate across teams has contributed to her success. In her leisure time, Kanika enjoys gardening, travelling and exploring new cities and cultures with her family.