Industry Update
Appointment 9 September 2019

Melissa Bolster

Named Catering and Conference Services Manager
At World of Whirlpool in Chicago - IL, USA

Melissa BolsterBENCHMARK®, a global hospitality company, has named Melissa Bolster catering and conference services manager for World of Whirlpool, in Chicago. Ms. Bolster's new position represents a promotion for her. Ken Jesina, Benchmark's general manager at World of Whirlpool, made the announcement. Melissa Bolster joined the World of Whirlpool planning team as a Catering and Conference Services Planner two years ago, coming from The Walt Disney World Resort where she was Catering Guest Experience Manager. She previously held multiple roles with White Lodging in Chicago.Ms. Bolster has a Bachelor of Science degree in Hospitality and Tourism Management from Roosevelt University and is currently working on her CMP designation. She resides in Bloomingdale, Illinois.
Hotelschools.com

College of DuPage

Melissa Bolster (Class of 2014) is a graduate of College of DuPage in Glen Ellyn, Illinois - United States
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BENCHMARK

BENCHMARK®, a global hospitality company, is a trailblazer in the development, management, marketing and owner-advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’s established, iconic Benchmark Resorts & Hotels portfolio, the newly-branded Gemstone Collection is a distinctive luxury portfolio of independent hotels & resorts in highly select and preferred destinations.
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Recent Appointments at Benchmark

Chad Moon - Senior Director of Total Rewards & HRIS

13 September 2019 — BENCHMARK®, a global hospitality company, has named Chad Moon Senior Director of Total Rewards & HRIS. Mr. Moon's responsibilities include oversight and development of Benchmark's compensation and benefits strategy as well as the administration of the company's human resources information systems.
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Kevin Walsh - Regional Director of Finance

11 September 2019 — BENCHMARK®, a global hospitality company, has appointed Kevin Walsh regional director of finance. Mr. Walsh's responsibilities will include overseeing the accounting and financial operations of several of Benchmark's properties, including The Essex Resort & Spa, The Hotel Roanoke & Conference Center, The Heldrich and the Copley Square Hotel.
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Dee Zumbo - Director of Rooms

27 August 2019 — Dee Zumbo previously held the director of rooms position for the Park Hyatt Hotel on St. Kitts. Prior to this appointment she served as assistant director of rooms for Hyatt Regency Lost Pines Resort & Spa, located in Lost Pines, Texas.
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