Industry Update
Appointment15 May 2020

Tara Bunch

Joined Airbnb, Inc. as Head of Global Operations

Tara Bunch

Today, we are excited to announce that Tara Bunch will join Airbnb as Global Head of Operations. In this role, Bunch will oversee Airbnb's Customer Service, Trust and Safety and Payments teams and report directly to Airbnb Co-Founder and CEO Brian Chesky. Bunch joins Airbnb after eight years at Apple where she served as Vice President of AppleCare, the company's industry-leading customer service and repair organization.

As Vice President of AppleCare, Bunch managed a global team responsible for all aspects of service and repairs for Apple customers worldwide, including online and on-device support and thousands of authorized service providers. Before joining Apple, Bunch was Senior Vice President at Hewlett Packard, leading the Global Customer Service and Support Operations.

In overseeing Airbnb's Customer Service, Trust and Safety and Payments teams, Bunch will be responsible for global teams supporting hosts and guests in over 220 countries and regions and payments in 63 currencies.

A graduate of the University of California, Berkeley and the University of Santa Clara, Bunch lives in Los Angeles with her wife and six children. Tara will work from Airbnb's campus in San Francisco when it reopens. Her first day at Airbnb will be May 29.

Airbnb, Inc.

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone or tablet.
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