Industry Update
Appointment11 November 2020

Marcel Thoma

Appointed General Manager
At Mandarin Oriental, Marrakech, Morocco

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Marcel Thoma

Mandarin Oriental Hotel Group has appointed hospitality leader Marcel Thoma as General Manager of Mandarin Oriental, Marrakech. The five-star luxury resort set in 20 hectares of alluring fragrant gardens and olive groves, only minutes from the magical city centre, is

With more than 20 years of experience in the hospitality industry, Marcel began his career in Zürich at the luxury boutique Widder Hotel followed by time with The Ritz-Carlton in Mexico and Spain. He then moved on to management roles with Rosewood Hotels & Resorts in New York, The Upper House in Hong Kong and latterly Mandarin Oriental Hotel Group corporate headquarters in the same city. Fluent in several languages, Marcel loves meeting new people - and meeting their expectations of a luxury resort.

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Ecole hôtelière de Lausanne (EHL)

Marcel Thoma (Class of 2003) is a graduate of Ecole hôtelière de Lausanne (EHL) in Lausanne - Switzerland
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Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences. The Group has grown from a well-respected Asian hotel company into a global brand and now operates, or has under development, 44 hotels representing close to 11,000 rooms in 25 countries, with 20 hotels in Asia, ten in The Americas and 14 in Europe, Middle East and North Africa.
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Recent Appointments at Mandarin Oriental

Anthony Tyler - General Manager

11 November 2020 — Mr. Tyler is no stranger to the hotel, having worked at the iconic property in 1998 as Assistant Director of Food and Beverage. From there, he held senior positions at leading properties across Europe, Asia, the Middle East, North and Central America, gaining extensive experience in operations and management.
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Martin Cramer - General Manager

9 November 2020 — Mandarin Oriental Hotel Group has announced the appointment of Martin Cramer as General Manager of the award-winning Mandarin Oriental Pudong, Shanghai. A seasoned hotelier with a hospitality career spanning more than 30 years, Martin Cramer brings a wealth of experience to his new role.
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Tom Kooij - Director of Food & Beverage

30 October 2020 — With over 12 years of experience in the F&B scene, Kooij brings a wealth of knowledge to spearhead the department. Prior to joining Emirates Palace, Kooij was the F&B manager at The Landmark Mandarin Oriental, Hong Kong.
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