Promoted VP of Operations
At Charlestowne Hotels in Charleston - SC, USA
As Charlestowne's regional director of operations for four years, Matt managed multiple properties within the company's portfolio, spearheading a number of new openings and transitions. Most notably, Matt oversaw the development of signature Charlestowne properties including The Spectator, Sewanee Inn, Shem Creek Inn, Elliott House Inn, French Quarter Inn, and HarbourView Inn, among others.
Since 2015, Matt has served as the general manager for the Charlestowne-managed Deer Path Inn, transforming it into one of the company's flagship hotels. After overseeing a complete property renovation, Matt elevated the Inn's service culture and food and beverage program to unprecedented heights. The Bar at Deer Path Inn now generates more than double the annual revenue per seat than hotel bars in larger metropolitan cities. Additionally, under Matt's leadership, Deer Path Inn was named Travel and Leisure's "#1 Resort Hotel in the Midwest" for two consecutive years, and the "#18 Hotel in the World" in 2020.
As vice president of operations, Matt will assert Charlestowne's commitment to operational excellence and refine the company's tailored service approach for each property in the portfolio. This includes improving communication channels among internal corporate teams, identifying operational growth opportunities, strengthening service culture, developing new creative programs to enhance the hotel guest experience and further elevating Charlestowne's growing food and beverage program.
Matt has been with Charlestowne for almost 10 years, but his resume showcases a wealth of experience beyond his work with the management company. Career highlights include coordinating the closing, liquidation, and re-opening of The Hermitage Hotel in Nashville while aiding the management of an $18 million renovation of guest rooms and public areas. He also played an instrumental role in developing various elevated assets for the Kiawah Island Golf Resort, including the construction of the on-site Sanctuary Hotel and Ocean Course Clubhouse.