Rikhsibay Tursunov

Crowne Plaza Dubai Marina has promoted its EAM to the position of operations director after exceling in his role for almost two years.

Rikhsibay Tursunov has been with the property since its pre-opening phase and has been described by the GM at "pivotal" for the hotel's operations and F&B success. In his new role, he will take on all operational functions of the property, helping streamline operations and ensuring the hotel is hitting market demands. He will also have a hand in guest experience, quality of service, hotel efficiency and risk mitigation.

Tursunov has been in the industry for more than 25 years, with much of that time spent within IHG. One of his earliest positions was in 1996, where he worked in the F&B department for IHG in Uzbekistan. In 2003, he moved to Abu Dhabi as assistant restaurant manager of InterContinental in the area, before becoming director of catering and convention services for Crowne Plaza in Dubai.

Following a seven year stint with Jumeirah where he served as assistant food and beverage manager and then assistant director of conference and events, he moved back to IHG as EAM.