Industry Update
Appointment17 June 2021

Shuvendu Banerjee

Appointed General Manager
At Crowne Plaza Today New Delhi Okhla , India

Shuvendu Banerjee

Crowne Plaza Today New Delhi Okhla is pleased to announce the appointment of Shuvendu Banerjee as the new General Manager. With an illustrious experience of more than two decades, Shuvendu Banerjee has held leadership positions and worked with renowned domestic and international hospitality brands across the country.

In his new role, Shuvendu will be responsible for the continued success of the hotel by combining cutting-edge hospitality with innovative experiences for the guests. He will focus on implementation of cleanliness protocols recommended by global IHG Ways of Clean programme to ensure safety of the guests as well as the team members. His expertise lies in devising sales and marketing strategies for maximum profitability for the stakeholders along with overall operational efficiency.

He opines that a General Manager's role is extremely versatile and diverse due to which every day is a new day. He is strong believer in harnessing the team's strength and believes in working with a strong focus on strategy and quality.
Shuvendu is a company veteran having spent over 14 years at IHG Group. He moved to this role from Crowne Plaza Cochin where he headed the team as their General Manager and worked very closely with industry partners and tourism fraternity. Prior to that, he has worked with Crowne Plaza Gurugram and Crowne Plaza Rohini, spearheading Sales & Marketing and Operations. Shuvendu played an integral role during the launch of Crowne Plaza brand in India and also worked in the pre-opening team of two of the hotels. He follows an open and approachable leadership style and works extensively towards building leaders for tomorrow.

Shuvendu holds PGDBM in Marketing from Symbiosis Institute of Distance learning, certification from Cornell University and Harvard University Management programmes and is an alumnus from International Institute of Hotel Management. He has also perused Strategic Leadership course from IIM Ahmedabad. In his leisure time, Shuvendu is passionate about sports, music and driving.

Cornell | School of Executive and Professional Education

Shuvendu Banerjee (Class of 2009) is a graduate of Cornell | School of Executive and Professional Education in Ithaca, New York - United States
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IHG Hotels & Resorts

IHG Hotels & Resorts is a global organization with a broad portfolio of hotel brands, including InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid™ hotels, Staybridge Suites® and Candlewood Suites®.
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