Holiday Inn & Sui t es Across From Universal Orlando™, an official Universal Partner Hotel, today announced the appointment of a new general manager, Zury Cohen. In his new role, Cohen is responsible for ensuring that all aspects of hotel operations work together to maximize market share, sales, guest satisfaction and profit.
Cohen realized his passion for the hotel industry early - he began his career as a front desk manager at AmeriSuites, and worked his way up to become a regional manager for a mix of limited and full-service properties including brands like La Quinta by Wyndham and Hampton Inn. Most recently, Cohen served as the general manager of the Hilton Garden Inn in Lakeland, FL. before coming to Holiday Inn & Suites Across From Universal Orlando™. Cohen brings over 20 years of experience in the hospitality industry to his position, along with a strong reputation of improving customer satisfaction, driving overall operational improvements and serving as an effective leader.
In his free time, Cohen enjoys volunteering, whether it's sponsoring charity golf outings for his local chapter of the Boys & Girls Club, helping at food banks over the holidays or facilitating Toys for Tots donations. In this new role, Cohen aims to strengthen the hotel's community involvement and identify volunteer opportunities for staff.