Cindy Staley

Mission Inn Resort & Club, an MMI Hotel Group property, is excited to announce the hiring of Cindy Staley, a seasoned hospitality professional, as its new general manager. In this role, Staley is responsible for overseeing the hotel's daily operations and guaranteeing guest satisfaction while prioritizing a productive work environment. She will work to develop and implement growth strategies for the resort, manage the hotel budget to optimize performance, and supervise all resort staff to ensure efficiency and a positive guest experience.

Staley has held management positions in hospitality for more than 25 years, primarily with concepts in Florida, ranging from Miami to Orlando, since 1998. In her most recent role as General Manager at B Resort & Spa in The Disney Springs Resort Area, Staley significantly improved anticipated revenues for both the hotel and food & beverage programming, tripled staffing levels and developed a strong operations & revenue/sales team. Because of her exceptional leadership, she was awarded the 2021 General Manager of the Year for Performance Hospitality Management. She's continuously exceeded revenue expectations and transcended brand standards in guest satisfaction throughout her career. Staley's distinguished leadership and refined administrative skill set contribute to her status as an authoritative figure in the hospitality industry.