Author
Author Bio

Hilary Murphy

Professor of Digital Marketing, Customer Information Management and Strategic IT at Ecole hôtelière de Lausanne

Hilary Murphy, Ph.D. is a Professor of Digital Marketing, Customer Information Management and Strategic IT at Ecole hôtelière de Lausanne. Hilary’s current research focuses on IT Issues Digital Marketing, Pedagogy and Technology. Hilary’s research has been published in diverse outlets including Cornell Hospitality Quarterly, International Journal of Contemporary Hospitality Management, International Journal of Hospitality Information Technology, Tourism and Hospitality Management, Information and communication technologies in tourism, Bottomline, Information Technology & Tourism, Hotel Management International. Hilary has won the Best Paper Award, Eurochrie Conference 2009 and IHITA 2013, and the EHL Best Researcher Award in 2012.

Articles by Hilary Murphy (11)

IT Spending in 2012

Two years ago, in their Hotel Yearbook article What's next for IT spending?, Hilary Murphy (pictured) and Ines Ghorbal from the Ecole hoteliere de Lausanne reported on the reduction in IT spend at the property level in the EAME region and predicted that the trend would be maintained. ...