Author
Author

Michael Sturman

Professor of Human Resource Management at Rutgers University

Michael Sturman

Michael C. Sturman, Ph.D., is a Professor of Human Resource Management in Rutgers’ School of Management and Labor Relations. His research and teaching focuses on the prediction of individual job performance over time and the influence of compensation systems. He also examines the use of HR analytics and metrics to improve HR decision making and the return on HR investments. Prof. Sturman is regularly published in leading academic journals in management, human resources, and hospitality. Before coming to Rutgers, Michael was a professor at Cornell University’s School of Hotel Administration for 18 years, is the co-author on the hospitality text “Managing Quality Service in Hospitality”, and the lead editor of the book “The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice”. Michael can be reached at [email protected]

More about Michael Sturman

Insights by Michael Sturman (4)

Sustainability in the European hotel industry: towards a strategic orientation

Corporate Social Responsibility (CSR) programs are supposedly useful for helping companies to manage the triple bottom line of “Profit, People and Planet” – in other words, their impact on the environment (planet), their community and standard of living (people), and their economic responsibility (to generate profits).

Agree to Agree: Aligning Hotel Owners’ and Operators’ Goals

Hotel owners increasingly rely on hotel management companies to operate their hotels through formalized hotel management agreements (HMA). Separating ownership and operations supposedly benefits both parties: owners are able to invest in hotel real estate and access the professional operating expertise of hotel management companies, while operators can generate important income streams, expand any brands they may have, and earn profits, all without having to invest in the underlying real estate.

Sustainability in the European Hotel Industry: Towards a Strategic Orientation

Corporate Social Responsibility (CSR) programs are supposedly useful for helping companies to manage the triple bottom line of Profit, People and Planet. In other words, their impact on the environment (planet), their community and standard of living (people), and their economic responsibility of generating profits.

How Involved are Hotel Owners in Property-Level Decisions?

Hotel owners increasingly contract hotel management companies to operate their properties. While extensive research has examined management agreements to determine the balance of power between owners and management companies, little research has investigated the actual role that hotel owners play in property-level decision making.
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